Frequently Asked Questions
I’ve been locked out of ESS and need to reset my password. What do I do?
Your ESS password can be reset from the following link:
ESS: Forgot Password
I have a question regarding an issued coal mining permit - Where can I find info?
Use DEP's online permit search tool.
ESS Permit Search
I haven’t received a Compliance Bulletin, containing updated DMR info. Where
can I find the latest publication?
The full collection of DMR's compliance bulletins can be found here:
DMR Compliance Bulletins
How do I report a citizen’s complaint regarding a mining issue in my area?
Call the DMR line at
(304) 926-0499
with the following information:
- A description of the problem
- Location (address) of the problem, including county
- Name, address, and telephone number of any affected property owner(s), if known
- Directions to the problem site
For emergencies, please call the WV Spill Hotline at
1 (800) 642-3074
How do I file a FOIA request?
To request information under the Freedom of Information Act, you may use the
electronic form
or email your request to
depfoia@wv.gov.